Synn Store is committed to protecting your privacy and ensuring a secure, transparent experience across all transactions. This Privacy Policy outlines how we collect, use, and safeguard your information.
We collect only the data necessary to fulfill your orders, provide support, and improve our services:
Game-related identifiers (e.g., User ID, server, region)
Transaction details (e.g., order ID, product type, payment method)
Contact information (e.g., phone number, email address)
IP address
Email is used to send invoices and, in some cases, to contact you if your WhatsApp number is unreachable.
Phone number is used by our customer service team to reach you in case of order errors or delivery issues.
Both email and phone number are added to our contact list for future updates and promotional announcements.
You may unsubscribe from promotional emails at any time via the link provided in each message.
We collect your IP address to:
Enhance website security and prevent malicious activity
Detect your region for multi-currency support
Strengthen fraud prevention for debit and credit card transactions
This helps us maintain a safe and optimized shopping experience for all users.
Your input data is visible to our Technology Department and a limited number of authorized admins who manage the backend system.
We also transmit necessary data (e.g., User ID, region) to our affiliate partners connected to game publishers to fulfill your order.
These partners operate under their own privacy policies, which we do not control.
Synn Store uses real-time monitoring systems to:
Track order status and delivery in real time
Detect and prevent fraudulent activity
Ensure uptime and operational integrity
These systems are designed to protect both our platform and our users.
For privacy-related inquiries or data concerns, contact us via WhatsApp: 📱 +60 11-3955 3146
We aim to respond within 24 hours and resolve issues with transparency and respect.
This Privacy Policy may be updated periodically to reflect system changes, legal requirements, or operational improvements. Continued use of Synn Store implies acceptance of the latest version.
